WHAT TYPE OF INFORMATION IS COLLECTED AND WHY
We may collect and process the following Personal Data about You when you visit or access our website:
Personal Data that you provide to us voluntarily by filling in the Application form or the Contact Us form available at www.youreasypayments.com (hereinafter – “the website”). This data may include your first name and last name, email address, optional data like your telephone number and name of your company and other information You provide;
Information and documentation that You provide to us in order to conclude an agreement. Such information may include, but is not limited to, your name, date of birth, home, work or other physical address, telephone number, email address, company name and number, current position, previous places of work, education, passport or ID details, payment account number;
The location of your payment page visit in connection to our Services in order to initiate a transaction. In such case there may be collected your personal data, including, but not limited to, your name, surname, email address, telephone number, details of your payment instrument, including, but not limited to, card number, card expiry date, CVC/CVV code, credit/financial institution and/or issuer details and information relating to the purchased goods or services;
We may also collect non-personal information about You, which does not disclose your personality. Such non-personal data includes browser and device data, such as IP address device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language preferences of the website. The technologies also record information such as time spent on the website, pages visited, links clicked, and the pages that led or referred you to our website.
HOW WE USE YOUR PERSONAL DATA
We process the information collected during the usage of our Services to:
define the possibility of the company to provide services for informational and technological intercommunication between the parties of the settlements via the internet;
examine claims and complaints;
ensure safety and security of our Services and prevent any fraudulent acts;
provide You with information about other Services which may be of interest to You;
inform You about current offers;
The company also holds the right to use your Personal Data for internal purposes, such as: audit, analysis of data and various researches with the aim to improve our Services and user experience.
HOW LONG WE WILL KEEP YOUR PERSONAL DATA
We will retain your Personal Data for the amount of time necessary to fulfil the purposes mentioned above, unless a longer retention period is required or permitted by law. Please be aware that we keep your Personal Data to fulfill our legal or regulatory obligations, for example, to ensure that transactions are appropriately processed, settled, refunded or charged-back, as well as to investigate any potential fraud and to comply with anti-money laundering and counter-terrorism financing laws and other legal requirements. This means that in the case where You cease to use our services, we will still keep certain information in order to settle our legal obligations.
WITH WHOM WE SHARE YOUR PERSONAL DATA
We do not sell, rent or share your Personal Data with other individuals or companies that are not affiliated with us, except of events where it is required in order to provide or improve the Services which You have chosen, or in the following circumstances:
• provision of information to our bank-partners, with whom we cooperate to provide You with services, including payment processing, fraud prevention, business analysis and marketing researches;
• provision of information to our business partners, together with whom we offer certain services. If You wish to use or gain access to the services offered in cooperation with our partners, we can provide our partners with your Personal Data;
• providing information to delivery or postal services, telecom operators, etc. to provide users with our Services;
• the provision of information in cases where this is required by law for litigation, execution of judicial decisions and other legal processes, as well as for the purpose of obtaining evidence or respecting our legal rights;
• in cases where we consider the transfer of information necessary for the investigation, prevention or adoption of measures regarding illegal or allegedly illegal activity of third parties;
• in order to protect the rights, property and safety of the company, our customers or third parties.
SECURITY OF YOUR PERSONAL DATA
All information provided by You to us is kept on secure servers and we maintain appropriate technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorised access, disclosure, and alteration. The security measures include physical access controls, firewalls, data encryption, and information access authorisation controls Once your personal information is received, we use strict procedures to prevent any unauthorised access.
However, please note that no transfer of information via the internet is entirely secure and no storage system is guaranteed to be completely secure. If You have any reason to suspect that your interaction with us is no longer safe, please contact us as soon as possible.